Privacy policy

Privacy Policy

Last Updated: May 29, 2026

At EZRO, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or interact with our services.

Information We Collect

When you visit our store or make a purchase, we may collect the following personal information:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

  • Payment Information (processed securely through third-party payment providers)

  • Order History and Purchase Details

We may also automatically collect certain non-personal information, including:

  • IP Address

  • Browser Type and Device Information

  • Pages Visited and Website Activity

  • Cookies and Similar Tracking Technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Manage payments and transactions

  • Provide customer support and respond to inquiries

  • Send order confirmations, shipping updates, and service-related communications

  • Improve our website, products, and overall customer experience

  • Detect and prevent fraud or unauthorized activity

  • Send promotional emails, newsletters, and special offers (only if you have subscribed or opted in)

Payment Security

Your payment information is processed securely through trusted third-party payment gateways. EZRO does not store or have direct access to your complete payment card details.

Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted service providers who help us operate our business, including:

  • Payment Processing Providers

  • Shipping and Logistics Partners

  • Website Hosting and Technology Service Providers

  • Marketing and Communication Service Providers

These third parties are authorized to use your information only as necessary to provide services on our behalf.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember customer preferences

  • Analyze website traffic and usage

  • Provide a personalized shopping experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration. While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct or update inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or service offerings. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

EZRO
Email: ezrofficial52@gmail.com